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Welcome to 9dots Consulting

"Our mission is to provide a complete communications solution working in partnership with our business customers. We are passionate about delivering an exceptional customer experience by getting the simple things right"


Complete business communications, simply delivered, remarkably supported

JOIN THE DOTS - We specialize in bespoke solutions for SME to Sub Corporate level businesses.

Everything your business needs to communicate

Our extensive portfolio of products and services covers everything your company needs for communication.

We stay up to date on all the latest technologies, developments and governmental regulations and incentive programmes.

We live and breathe telecommunications – allowing you to focus on your business knowing your telecoms are in safe hands.

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Tried and Trusted

We only work with best-in-class networks and suppliers. All of our products and services are fully tried and tested and used by us in our own business so you can be confident in them.

In business for over 15 years and counting; we are financially robust.

We win awards – O2’s Wholesale Partner of the since 2011.

Our 2,000 customers throughout Scotland trust us enough to recommend us.

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99.5% Retention

This is the percentage of our customers who stay with us. In fact this is by far the highest in the industry. Not only that, we have maintained this level month after month for 10 years!

Why? We go the extra mile for our customers; we delight in providing the most remarkable customer experience.

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Fixed line, mobiles, inbound and connectivity all in one monthly bill.

The Big ISDN Switch-Off

The Big ISDN Switch-Off

For those of you who can remember that far back, 1986 saw the introduction of ISDN, BT’s digital telephony network. I was 2 years old so wasn’t...
9dots Review of The Year

9dots Review of The Year

2015 has been an incredibly successful year for the 9dots team. January kicked off with an engagement for one of the team members, followed by...
Mobile contracts – the decisions have changed

Mobile contracts – the decisions have changed

For most people the last time they renewed their business mobile contract the questions would've been, “what network?” and “what handset?”...
£3,000 Broadband Vouchers - the money is running out!!

£3,000 Broadband Vouchers - the money is running out!!

We have just had notification that group applications for the Broadband Vouchers are no longer being accepted across the country, and the City of...
The Internet of Things - What does it actually mean? And what does it mean for your business?

The Internet of Things - What does it actually mean? And what does it mean for your business?

There are already 15 billion connected devices in the world, and have been around since 1974. ATM’s were the first truly ‘Connected Devices’...
Live in Fife? Want to know when Superfast is coming to you?

Live in Fife? Want to know when Superfast is coming to you?

£410m has been committed to help Scotland access Superfast internet by 2017 and Fife has set a target to ensure over 98% of premises can access...
Video Interpreting For The Deaf Across All Public Services In Scotland

Video Interpreting For The Deaf Across All Public Services In Scotland

The Scottish Government has announced the extension of the current NHS 24 online British Sign Language (BSL) Video Relay Interpreting Service pilot...
Broadband - speed vs reliability

Broadband - speed vs reliability

The exponential growth in Cloud services has been catalysed by the government’s heavy investment in high-speed connectivity and the £3,000...

We are a Proud Partner of 2 Circles Communications

2 Circles Communications are award-winning communications specialists.

What Our Clients Say

Some of the things our Clients say about us.
Our fixed line transfer was completely seamless, as had been promised. Our mobile transfer only saw minor downtime as we were moving to another network and the only signal issue...
Sheila Hogg - Facilities Manager
I have spent the last 8 years at The Rock Trust battling with poor customer services from various large international telecommunication companies. Not only could BT not find a...
Tiffany Behrendt - Finance administrator
9dots have been a great help to us over the years, always there at the end of a phone and quick to respond. Our dedicated account manager was an enormous help to us when...
Robert Maycock - Business Development Executive
It is a joy to be dealt with by a real person every time I call up and not have to trawl through the never ending ‘push button’ services offered by some suppliers, on top of...
Steve Hemsworth - Managing Director
Following a review of our telephone costs and, very importantly, service levels we transferred our business to 9dots in July 2010. The key factors for moving were a great...
Judith Darnell - Business Manager
Having used our previous telecoms provider for over 20 years, we had many concerns regarding a move to a new provider. However we also had been let down on several occasions and...
Malcolm McSporran Finance Director
We have been using 9dots for our telecoms since opening our first club and have found their service and responsiveness to be excellent. What we wanted was a company we could...
Paul Bodger - Managing Director
We contacted 9dots Consulting to get advice on new telecommunications technology. We were moving our Head Office and wanted to bring things up to date and prepare for future...
Peter F Wood - Operations Director
When I started my business in June 2012 I wanted a telecoms system which is very flexible and can grow and adapt with the business. After speaking to 9dots they recommended a VOIP...
Lance Goodson - Managing Director
I wish to show my appreciation by thanking you for assisting us with the installation of our new VoIP phone system and broadband. There are some complicated functions within the...
Zara Mair - Solicitor

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East Lothian

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