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Welcome to 9dots Consulting

"Our mission is to provide a complete communications solution working in partnership with our business customers. We are passionate about delivering an exceptional customer experience by getting the simple things right"


Complete business communications, simply delivered, remarkably supported

JOIN THE DOTS - We specialize in bespoke solutions for SME to Sub Corporate level businesses.

Everything your business needs to communicate

Our extensive portfolio of products and services covers everything your company needs for communication.

We stay up to date on all the latest technologies, developments and governmental regulations and incentive programmes.

We live and breathe telecommunications – allowing you to focus on your business knowing your telecoms are in safe hands.

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Tried and Trusted

We only work with best-in-class networks and suppliers. All of our products and services are fully tried and tested and used by us in our own business so you can be confident in them.

In business for over 15 years and counting; we are financially robust.

We win awards – O2’s Wholesale Partner of the since 2011.

Our 8,000 customers trust us enough to recommend us.

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99.5% Retention

This is the percentage of our customers who stay with us. In fact this is by far the highest in the industry. Not only that, we have maintained this level month after month for 10 years!

Why? We go the extra mile for our customers; we delight in providing the most remarkable customer experience.

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Fixed line, mobiles, inbound and connectivity all in one monthly bill.

Christmas has arrived early for businesses still on ISDN lines!

Christmas has arrived early for businesses still on ISDN lines!

Free phone lines for businesses who sign up before December 20th Since Openreach’s announcement at the start of this year that they will be...
How will the PSTN and ISDN switch off impact on your business?

How will the PSTN and ISDN switch off impact on your business?

Earlier this year BT announced their intention to switch off the PSTN and ISDN networks by 2025. Customers will be migrated to a single IP core...
Reliability Contest:  ISDN vs VOIP

Reliability Contest: ISDN vs VOIP

We have now reached a point in the UK where over 50% of businesses are using IP-based telecom solutions rather than the traditional BT digital...
Internet of Things Devices, Applications & Examples

Internet of Things Devices, Applications & Examples

You've likely heard the term "Internet of Things" at some point from a colleague, an article, or an advertisement. But the term is broad and can...
Broadband Voucher Scheme Generates Billions of Pounds for British Economy

Broadband Voucher Scheme Generates Billions of Pounds for British Economy

SMEs that received help in getting online through the government’s broadband connection voucher scheme in 2015 are generating much more money,...
6 ways a VoIP phone system can help your business

6 ways a VoIP phone system can help your business

Now, more than ever, businesses are recognizing the benefits of VoIP systems. A cloud-based phone system can do wonders for productivity and customer...
How will your broadband cope with growing business demands?

How will your broadband cope with growing business demands?

As technology moves away from the desktop and into the cloud, it’s easy to overlook the most important link in the technology chain: your internet...
3 Tips to Roam Worry Free

3 Tips to Roam Worry Free

Before you or anyone on your team goes abroad, please make sure to call your account manager on 03456 200 200 to check you have the correct bolt-on...

We are a Proud Partner of 2 Circles Communications

2 Circles Communications are award-winning communications specialists.

What Our Clients Say

Some of the things our Clients say about us.
Our fixed line transfer was completely seamless, as had been promised. Our mobile transfer only saw minor downtime as we were moving to another network and the only signal issue...
Sheila Hogg - Facilities Manager
I have spent the last 8 years at The Rock Trust battling with poor customer services from various large international telecommunication companies. Not only could BT not find a...
Tiffany Behrendt - Finance administrator
9dots have been a great help to us over the years, always there at the end of a phone and quick to respond. Our dedicated account manager was an enormous help to us when...
Robert Maycock - Business Development Executive
It is a joy to be dealt with by a real person every time I call up and not have to trawl through the never ending ‘push button’ services offered by some suppliers, on top of...
Steve Hemsworth - Managing Director
Following a review of our telephone costs and, very importantly, service levels we transferred our business to 9dots in July 2010. The key factors for moving were a great...
Judith Darnell - Business Manager
Having used our previous telecoms provider for over 20 years, we had many concerns regarding a move to a new provider. However we also had been let down on several occasions and...
Malcolm McSporran Finance Director
We have been using 9dots for our telecoms since opening our first club and have found their service and responsiveness to be excellent. What we wanted was a company we could...
Paul Bodger - Managing Director
We contacted 9dots Consulting to get advice on new telecommunications technology. We were moving our Head Office and wanted to bring things up to date and prepare for future...
Peter F Wood - Operations Director
When I started my business in June 2012 I wanted a telecoms system which is very flexible and can grow and adapt with the business. After speaking to 9dots they recommended a VOIP...
Lance Goodson - Managing Director
I wish to show my appreciation by thanking you for assisting us with the installation of our new VoIP phone system and broadband. There are some complicated functions within the...
Zara Mair - Solicitor

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East Lothian

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